Privacy Policy
Last updated: 6 May 2026.
1. Who we are
Pimienta Agency is a trade name of Julie van der Lande BV, established at Willem van Abcoudelaan 18, 1391 CD Abcoude, the Netherlands. KvK 65637232, BTW NL856198018B01. Contact: contact@pimienta.agency.
We are the data controller for personal data collected through this website and during our work with clients.
2. What data we collect
From the contact form: name, company, email address, the service you're interested in, and any message you send.
From the onboarding form (onboardinggoogleads.pimienta.agency): business details, advertising goals, budget indications, contact persons, and other information you choose to share for setting up your campaigns.
Automatically: basic technical data (IP address, browser, device, pages visited, referrer) for security and analytics.
3. Why we collect it
- To respond to your enquiry or quote request
- To deliver the services you have engaged us for
- To send invoices and meet legal accounting obligations
- To improve this website and our services
- To prevent spam and abuse
4. Legal basis
We process personal data on the basis of (a) your consent (form submissions), (b) the performance of our contract with you, (c) our legitimate interest in running our business, or (d) compliance with legal obligations (Dutch tax law requires we keep invoices for 7 years).
5. Cookies & analytics
This website uses minimal cookies for functional purposes. Analytics, if enabled, will be configured to anonymise IP addresses and run without cross-site tracking. We do not use Facebook Pixel or similar trackers on this website.
6. Sharing with third parties
We do not sell personal data. We may share it with:
- Hosting / form processor: Netlify (US, EU servers) for delivering this website and contact form submissions.
- Email: Google Workspace for handling enquiries.
- Calendar: Calendly for scheduling intro calls (only if you book one).
- Accountants: for invoicing compliance (limited to billing data).
- Authorities: only when legally required.
All third parties act under data processing agreements where required by GDPR.
7. Retention
Form submissions: kept for up to 24 months unless we engage with you, in which case retention follows the duration of our contract plus 7 years for invoicing compliance. Anonymous analytics: up to 14 months.
8. Your rights
Under GDPR you can request access, correction, deletion, restriction, or portability of your personal data, and you can object to processing. Contact contact@pimienta.agency. We respond within 30 days.
You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
9. Security
We protect personal data through HTTPS, modern hosting, restricted access, and reasonable organisational measures. No system is 100% secure — if we discover a data breach affecting you, we'll notify you and the authorities as required by law.
10. International transfers
Some of our processors (e.g. Google, Netlify, Calendly) are based in the United States or process data globally. They operate under EU Standard Contractual Clauses or equivalent safeguards.
11. Children
This website is aimed at businesses. We do not knowingly collect personal data from children under 16.
12. Changes
We may update this policy. The current version is always available at pimienta.agency/privacy.
Pimienta Agency · Julie van der Lande BV · Willem van Abcoudelaan 18, 1391 CD Abcoude · KvK 65637232 · BTW NL856198018B01 · contact@pimienta.agency